Guident Newsletter – Issue 3
People and Aluminum are different, Go Figure! A few years ago I was coaching an owner of a fabrication business. He is one of the smartest people I know, and a very talented fabricator of aluminum products. I watched as he created precision bends and welds on the materials he used in his trade. He had a very good business but he did have a challenge with keeping good people. I was hired to help him understand why he had such high turnover rates, which as you know costs organizations time and money. One day I witnessed him speaking harshly to an employee. After the fact we talked about what spurred his emotions with that individual. In fact, I was told by other employees of the firm that this type of behavior from “The Boss” was common place and was one of the main reasons people left the company. The owner explained how frustrated he was that he had to tell his people again and again before they understood what he wanted on the fabrication floor. I asked him to bring me a piece of scrap aluminum, which he did. It was approximately a foot by a foot square. I […]