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Gary's Interview

In an interview with the Fox Cities Chamber of Commerce, Gary shares the beginning of how Guident Business Solutions, LLC came to be. He also gives a small inside look how to maintain positive relationship with business owners and how to keep employers and employees on track. To read the interview in detail, follow the link below for the full PDF version of the interview. READ MORE

This Months Newsletter

If You Sell Chevy’s And Deliver Cadillac’s, It Will Cost You!

One of my clients wanted to know how to increase profits without raising prices. I asked if they had established SOPs in the various departments. The Boss said that would be impossible and way too costly and time-consuming. The Boss said if one of his managers wanted to set up SOPs with me that would be fine as long as it didn’t take away from his productivity. I found this statement to be curious as SOPs more often than not will enhance productivity and efficiencies. The service manager volunteered to work with me as his department was always lagging behind the other departments which were granted more resources. Our job was to observe the current procedures and then talk with the crew members about how we could improve their processes. During one morning break, I showed up with a Starbucks cardboard coffee carafe and a dozen donuts and we began to talk. In the fifteen minutes we had during their break period we came up with many procedures that, when implemented, had the potential to improve efficiencies. The manager and I took notes and the next day we came back with the first draft of our SOP’s. The crew members […]


Check Out Gary’s New Book!

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Guident Business Solutions will work with you, to address situations just like these, identify opportunities, and take your business to the next level. To help you become a success story we offer training and education in the following areas:

  • Financial Statement Analysis and Financial Planning
  • Marketing Operations Management
  • Human Resource Management
  • Operations Management
  • Strategic Planning
  • Leadership
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