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This Month's Newsletter

How do I begin to change from an “enablement” culture to an “accountability” culture?

In past newsletters I have written about the challenges facing business owners when they have an “enablement” culture verses an “accountability” culture.  Recently I began working with The Boss to change a company’s enablement culture to an accountability culture. I asked the six supervisors in this organization to list the eight most critical job duties of each of their direct reports.  Then I asked the employees of these supervisors to list what they thought their eight most critical job duties were.  In the next step we compared what the supervisors identified as critical and what their employees reported as their most critical.  In most cases the supervisors and direct reports were in-line on about five or six of the most critical job duties.  This left us with an opportunity to improve efficiencies and workflow.  Efficiencies can be gained when employees understand what The Boss sees as most critical to the company’s success and in turn their success.  The other duties listed by employees, but not seen as most critical by The Boss, were taking valuable time away from the truly critical duties necessary for the organization to reach its full potential.  This does not mean the less critical duties are […]

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Gary's Interview

In an interview with the Fox Cities Chamber of Commerce, Gary shares the beginning of how Guident Business Solutions, LLC came to be. He also gives a small inside look how to maintain positive relationship with business owners and how to keep employers and employees on track. To read the interview in detail, follow the link below for the full PDF version of the interview. READ MORE

How to be a Better Boss, 2nd Ed.



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